Ayush Kumar Singh
JLPT N2 certified | SAP - Japanese Bilingual at LTIMindtree
- Role
- Consultant at LTIMindtree
- Location
- Delhi, DL, IN
- LinkedIn followers
- 500 followers
Experience
Consultant
Jan 2022 — Present
Client Relationship & Infrastructure Support: Acted as primary technical liaison between Japanese clients and internal teams for enterprise infrastructure projects, managing expectations and delivering tailored IT solutions, resulting in a 25% improvement in client satisfaction. Provided L1/L2 operational support for AWS-based production systems, handling incident management, monitoring, troubleshooting, and SLA-driven escalations. Gained hands-on exposure to AWS services (EC2, IAM, S3) while supporting cloud-enabled enterprise applications.System Integration & Delivery: Worked as a SAP SD Analyst, handling Master Data Management (MDM) and resolving SAP SD, MM, and FI integration issues to support end-to-end business processes. Documented workflows, performed system testing, and implemented RPA automation, improving efficiency by 20% and reducing manual effort by 30%. Collaborated with cross-functional teams, identified delivery risks, and supported project execution through effective Japanese–English technical communication, ensuring timely and high-quality deployments.
Education
Delhi University
Bachelor of Commerce, Business Administration and Management, General
2015 — 2018
St Stephen's College
Associate's Degree, Japanese Language and Literature
Sri Guru Teg Bahadur Khalsa College
Certificate in Japanese , Foreign Languages and Literatures, General
2017 — 2018
St. Stephen's College, Delhi
Advance Intensive Diploma in Japanese language, Foreign Languages and Literatures, General
2020 — 2021
Aedifico tech
Diploma, Web Development Full Stack
2020 — 2020
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