Ayushi Chaudhary

WORK HISTORY

EDUCATION

ABOUT AYUSHI CHAUDHARY

I am a certified Salesforce administrator and service cloud with 3.7 years of experience. Worked for streamlining & simplifying the effective solution for the enhancement of project. Helped customers to build tailored Salesforce business solutions. Strong experience in facing clients to understand the business requirements and in converting them to used cases. Experience in drafting project-related documents such as business requirements, functional specifications, etc. Worked as a Salesforce admin by providing day to day end user training and support for salesforce users. Worked as a Support/Team lead in large-scale, size, and complexities engagements. Proactively identified the potential areas to automate the manual process to avoid recurring issues. Recognized and appreciated by the customer and top-level management for adding value to the support process. Involved in gathering customer requirements from business user teams spread over the Sales, Marketing and Customer service. Created users, profiles, roles, public groups to provide access among and implemented role hierarchies, sharing rules and record level permissions to provide shared access among different users. Achieved advanced proficiency in Tableau for in-depth analysis along with sound knowledge of preparing detailed documents and reports while managing internal and external data analysis.