Ayushi Joshi
Servicenow Consultant @Genpact
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WORK HISTORY
Servicenow Consultant @Genpact
Hyderabad, IN
1)Customized and automated ServiceNow ITSM workflows, improving efficiency and reducing manual work.2)Worked on modules like Incident, Problem, Change, and Service Catalog, including Record Producers and Order Guides.3)Designed and implemented workflows, Flow Designer flows, UI Policies, Business Rules, and automation using JavaScript and ServiceNow scripting (client & server-side).4)Built custom dashboards and reports to deliver real-time insights and support better decision-making.5)Created and managed Users, Groups, Roles, Notifications, Choice Lists, and ACLs to support secure and structured system use.6)Performed performance optimizations and provided technical troubleshooting to ensure stability, scalability, and high availability.
EDUCATION
Bright India Public School
11-12th
Sophia Senior Secondary School, Ajmer - India
LKG-10th
Jaipur Engineering College & Research Center
Bachelor of Technology - BTech
ABOUT AYUSHI JOSHI
Hello, I\'m Ayushi Joshi, a dedicated Computer Science Engineer with a passion for turning…
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