Ayushi Goyal
Women s Crisis Intervention Counsellor @Herizon House
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WORK HISTORY
Women s Crisis Intervention Counsellor @Herizon House
Ajax, ON, CA
Respond to 24/7 crisis line calls, providing immediate supportive counseling and referrals • Conduct phone assessments, intake evaluations, and risk/safety planning for women and children • Determine shelter eligibility and coordinate appropriate community referrals • Maintain awareness of communal dynamics and ensure overall shelter safety and security • Complete resident documentation, case notes, and shift reports accurately and confidentially • Stay informed on community resources to provide timely, appropriate support • Support daily shelter operations including light housekeeping and kitchen preparation • Represent the agency professionally while upholding trauma-informed and client-centered care
EDUCATION
St.wilfred College for Girls
Bachelor of Science - BS, Psychology
Durham College
Post graduate diploma , Autism and behavioral sciences
University of Rajasthan
Masters in psychology, Psychology
Durham College
Postgraduate Degree, Addictions and mental health
ABOUT AYUSHI GOYAL
Mental health professional with a Master’s in Psychology, formal training in Addictions and Mental Health and frontline experience in peer support and shelter-based services. My work centers on supporting individuals navigating mental health challenges, crisis situations, and major life transitions within community settings.Through my experience, I have developed skills in emotional support, crisis response, therapeutic rapport-building, and maintaining professional boundaries in high-stress environments. I value trauma-informed, client-centered care and strive to create spaces where individuals feel safe, respected, and empowered.I am committed to ongoing professional growth within community mental health services and passionate about contributing meaningfully to teams that prioritize compassion, accountability, and resilience.
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