Ayushi Garg

Ecommerce Leadership & Management | SAAS Leadership | Client Management | Business Relations

Role
Team Lead - Ecommerce Support at Cvent
Location
New Delhi, DL, IN
LinkedIn followers
500 followers

About Ayushi Garg

I am currently working with Cvent as a Senior product Consultant and an Escalation Specialist in the Ecommerce division for over 3+ years-Dedicated financial professional with strong mentoring and project management skills-Sharp problem-solver including over a year of experience of specializing in highly escalated client interactions-Trained and Mentored more than 4 new hires on the process and product handling as well as guided through the excellent ways of customer support-As a senior member of the team, I supervised and reviewed all escalations as well as was responsible for training new team members on the processes-Close interaction with the Finance/AP department to get the clients’ funds processed and remitted accurately.

Experience

  1. Team Lead - Ecommerce Support

    Cvent

    Feb 2022 — Present · Gurugram, IN

Education

  • Delhi University

    B. Com (Hons.), Business/Commerce, General

    2014 — 2017

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Ayushi Garg — Team Lead - Ecommerce Support at Cvent in New Delhi, DL, IN | Unifers