Ayushi Agarwal

Lead Experience Designer @Infosys

London, GB

Designed wireframes, user flows, visual design for variety of mobile and desktop journeys across multiple markets • Collaborated with global market stakeholders to identify business problems through a customer lens • Leading the design initiatives for all ‘profile’ journeys within the bank globally • Managed and lead junior designers with support on creative direction, design guidance and personal growth • Collaborated with internal research team to validate design hypothesis and ensure our designs are fit for our global customers • Impacted a customer base of 35 million user across 37 markets by delivering an improved banking & servicing experience • Strategised product direction through the analysis of the data acquired from conducting user interviews and prioritising high impact problem statements • Designed high-level wireframes and preliminary visual designs to capture the north star of the proposition to take back to user testing • Collaborated with all stakeholders (from product, strategy and leadership teams) to ensure the test proposition was fit for multiple users as this white label product needed to serve a large client base

Symbiosis Institute of Design

B.Des in Communication Design, Graphic Design