Ayush Singhal
Digital Experience Manager (AVP) at IDFC FIRST Bank | PSPO I | MBA - NMIMS Mumbai - Silver Medalist | TCS
- Role
- Digital Experience Manager (AVP) at IDFC FIRST Bank
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
About Ayush Singhal
I am a Computer Science and Engineering graduate from G.G.S.I.P.U, Delhi. Post my graduation, I got the opportunity to work with Tata Consultancy Services for 34 months where I had a U.S based health insurance company as my client. I was a part of SCRUM team where I was responsible for the development and delivery of two critical applications. I have completed my M.B.A (Finance) from NMIMS, Mumbai 2018-20 batch. Currently, I have joined IDFC First Bank as Digital Journey Owner in Digital Business Transformation domain.
Experience
Digital Experience Manager (AVP)
Sep 2024 — Present · Mumbai, IN
Product owner of banks Digital Assets with over active users • Collaborating with cross-functional teams to gather requirements for digital transformation• Managing relationships with delivery partners, focusing on performance management against agreed SLA\'s and KPI\'s. Drive adoption of digital assets across Collections domain• Working with IT Digital transformation team to regularly monitor and review performance, suggest ideas for improvements and enhancing efficiency of assets built on Salesforce platform• Ensure best practices and processes across the digital transformation team for the consistent delivery of digital projects. Develop training materials and documentation for internal business users
Education
Ambedkar Institute of Advanced Communication Technologies and Research
Bachelor of Technology - BTech, Computer Science
2011 — 2015
SVKM's Narsee Monjee Institute of Management Studies (NMIMS)
Master of Business Administration - MBA, Core
2018 — 2020
Skills
- Leadership
- Html
- Java
- Project Management
- Management
- Microsoft Excel
- Microsoft Word
- Javascript
- Customer Service
- Mysql
- C
- Microsoft Office
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