Ayush Singh Bisht
IT Analyst @ HCLTech Lucknow || BCA || SRMU’25 || KV’22 | | Lets Connect...🚀
- Role
- IT Analyst at HCLTech
- Location
- Lucknow, UP, IN
- LinkedIn followers
- 500 followers
About Ayush Singh Bisht
Hi I’m Ayush Singh Bisht, an IT Analyst at HCLTech with a strong foundation in IT…
Experience
IT Analyst
Aug 2025 — Present · Lucknow, IN
As an IT Analyst at HCLTech, I am responsible for ensuring seamless IT operations and providing technical support to end-users. My role focuses on managing, troubleshooting, and resolving issues across hardware, software, and networking to keep systems running efficiently.Key Responsibilities: Troubleshooting and resolving computer hardware, software, and peripheral issues. Managing and resolving IT support tickets within defined SLAs. Installing, configuring, and upgrading operating systems and applications. Monitoring system performance and ensuring minimal downtime. Collaborating with cross-functional teams to address recurring IT issues. Documenting solutions and maintaining knowledge base for future reference. Ensuring compliance with IT security policies and best practices.Skills & Tools:Strong knowledge of Windows/Linux systems.Proficiency in troubleshooting hardware, software, and networking issues.Hands-on experience with ticketing systems (ServiceNow, JIRA, etc.).In this role, I get the opportunity to apply my technical expertise to deliver reliable IT solutions, enhance user experience, and contribute to HCLTech’s vision of driving progress through innovation.
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