Ayush Singh

About Ayush Singh

As an experienced Application Support Engineer at StayinFront, I specialize in providing high-quality support by solving complex technical issues and ensuring the seamless operation of systems. My passion for problem-solving and delivering cloud solutions drives my commitment to providing exceptional application support.In my current role, I bring expertise in a wide range of technologies, including AWS server support, Jira, ServiceNow, and CRM systems. My technical background includes strong skills in SQL, Linux, and web technologies such as HTML, CSS, JSON, XML, and VBScript, API, ERP as well as error debugging, enabling me to deliver efficient solutions in a timely manner.I’ve built a reputation for identifying underlying issues and providing sustainable solutions through my strong problem-solving and analytical skills. My focus isn’t just on resolving technical issues but also on empowering users by providing the knowledge they need to succeed and thrive. I understand that exceptional technical support goes beyond fixing issues—it’s about creating a seamless experience for users.Staying updated with the latest technologies is a key part of my success. Whether through hands-on experience or continuous learning, I ensure my skills remain sharp and relevant. This adaptability allows me to deliver effective solutions even in rapidly evolving technological landscapes.Over the past 3 years, I’ve had the privilege of helping clients across various industries, ensuring their systems run smoothly and meeting their technical needs.Key Areas of Expertise:System Troubleshooting & Optimization: Skilled in diagnosing and resolving issues to improve system performance.AWS & Cloud Support: Proficient in managing and supporting cloud infrastructures, particularly AWS.Jira & ServiceNow: Experienced with leading IT service management tools for issue tracking and resolution.SQL & Linux: Intermediate knowledge of databases and server-side troubleshooting.Web Technologies: Knowledgeable in HTML, CSS, JSON, XML, and VBScript for both client- and server-side support.API & Manual Testing: Experience with testing systems and integrations to ensure quality and functionality.CRM Systems: Expertise in using CRM tools to deliver exceptional customer support.I’m always eager to connect with like-minded professionals and organizations. If you’re looking for a dedicated Technical Support Engineer who can provide effective support and drive results, feel free to reach out.Let’s connect and explore how we can collaborate for success.

Experience

1. Technical Support Engineer

   StayinFront

   Mar 2022 — Present

Education

• Uttar Pradesh Rajarshi Tandon Open University

  BCA

  2016 — 2019

• Dr. A.P.J. Abdul Kalam Technical University

  Master of Computer Applications - MCA

  2020 — 2022