Ayush Sharma
Cloud Solutions Architect | AWS | DevOps & IaC (Terraform & PowerShell) | Building Scalable & Secure Cloud Environments
- Role
- Sr Principal, Support Software Engineer, Saas at Infor
- Location
- Hyderabad, TG, IN
- LinkedIn followers
- 500 followers
About Ayush Sharma
IT professional with ~15 years of experience across enterprise systems, currently working…
Experience
Sr Principal, Support Software Engineer, Saas
Jul 2016 — Present · Ahmedabad, IN
Provided L3-level technical support for enterprise SaaS environments, ensuring stability and uptime across AWS-based workloads.* Actively collaborated with Cloud and DevOps teams to troubleshoot production environments, implement monitoring, and automate repetitive support tasks.* Created PowerShell scripts to streamline configuration, log analysis, and service restarts — reducing manual intervention time by 60%.* Supported CI/CD deployment validation using AWS CodePipeline and CodeBuild, ensuring smooth release rollouts.* Contributed to internal knowledge base and incident response automation, improving MTTR (Mean Time to Recovery) for recurring issues.* Shadowed Cloud Architecture initiatives to understand infrastructure-as-code (Terraform, PowerShell) and SRE observability practices.
Education
Rajiv Gandhi Prodyogiki Vishwavidyalaya
Engineer’s Degree
2006 — 2010
Bhopal Institute of technology and science
Bachelor’s Degree
2006 — 2010
Skills
- Network Administration
- Virtualization
- Computer Security
- Network Data Loss Prevention
- Network Security
- Technical Support
- Internet Protocol Suite (Tcp/Ip)
- Anti-Virus for Linux
- Switches
- Ccna
- Virtual Private Network (Vpn)
- Internet Security
- Cisco Technologies
- Proxy
- Enterprise Software
- Tcp/Ip
- Firewalls
- Email Secirity Appliances
- Vpn
- Linux
- Web Application Security
- Networking
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