Ayush Kumar Srivastav
Customer Success Associate @PeopleHum
- Role
- Customer Success Associate at peopleHum
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Ayush Kumar Srivastav
A Customer Success Associate who is passionate about helping customers achieve their…
Experience
Customer Success Associate
Dec 2024 — Present · Bengaluru, IN
Engaging proactively with clients, understanding their needs, and fostering trust to ensure long-termsatisfaction.Implementing strategies to improve customer loyalty and retention by addressing concerns swiftlyand effectively.Product Knowledge, Onboarded Clients with more than employees and Provided Support.Handling customer inquiries and challenges efficiently, turning potential frustrations into positiveexperiences.Working closely with Development and Product teams to relay customer feedback and enhanceofferings.Identified Upselling & Expansion Opportunities.
Education
St. Xavier's School, Jaipur
High School Diploma
2018 — 2019
Kalinga Institute of Industrial Technology, Bhubaneswar
Bachelor of Technology - BTech
2020 — 2024
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