Ayush Jain
Product@ASAPP | Ex-Freshworks, Cisco | ISB Co\' 21
- Role
- Product Manager - Machine Learning at ASAPP
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Ayush Jain
Results-oriented Product Manager at ASAPP INC specialising in CX software and Generative AI. I lead CX supervisor and admin persona experiences in ASAPP AI Console. Committed to driving product development and ensuring customer success.
Experience
Product Manager - Machine Learning
Nov 2023 — Present · Bengaluru, IN
Leading development of Human-in-the-Loop Agent(HILA) systems that enable enterprises to safely deploy agentic AI in customer support- Designing AI agent preview tools that allow teams to demo, simulate, validate, and refine multi-agent workflows before launching to production- Owning the Conversation Explorer platform, enabling CX supervisors to monitor live AI-Customer interactions, identify risks and improvements, and take corrective actions in real time- Partnering with ML researchers to translate cutting-edge LLM advancements into enterprise-ready capabilities.
Education
Indian School of Business
Master of Business Administration - MBA, Information Technology Management & Marketing
Navy Children School
High School, Science
2004 — 2013
Vellore Institute of Technology
Bachelor of Technology (BTech), Electrical, Electronics and Communications Engineering
2013 — 2017
Skills
- Powerpoint
- Microsoft Excel
- C
- Programming
- Problem Solving
- Lan Switching
- Management
- Marketing
- Leadership
- Microsoft Word
- Electronics
- Public Speaking
- Microsoft Office
- Project Management
- Computer Networking
- Routing
- Research
- Matlab
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