Ayush Dwivedi
Consultant @ Genpact | Ex-HighRadius | SaaS Implementation | Customer Success, Product Adoption
- Role
- Consultant at Genpact
- Location
- Lucknow, UP, IN
- LinkedIn followers
- 500 followers
About Ayush Dwivedi
I help enterprises unlock the full potential of AI-powered SaaS platforms — from initial…
Experience
Consultant
May 2024 — Present · Noida, IN
Led multiple HighRadius product implementations across enterprise clients, focusing on Order-to-Cash solutions-Drove UAT sessions, quarterly reviews, and solution enhancement workshops-Trained end-users and facilitated smooth go-lives, consistently ahead of schedule-Created robust project timelines and contributed to implementation optimization strategies with AVPs and Senior Managers-Conducted detailed product walkthroughs, onboarding, and product training for clients and junior team members-Acted as a bridge between client needs and product team roadmaps, ensuring faster time-to-value-Spearheaded internal initiatives to build Center of Excellence and actively contributed to team hiring by conducting technical interviews.
Education
Kalinga Institute of Industrial Technology, Bhubaneswar
Bachelor of Technology - BTech
2018 — 2022
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