Ayush Chowdhury

About Ayush Chowdhury

I specialize in the detection and prevention of fraudulent activities, combining a keen eye for detail with a proactive approach to risk management.Core Expertise:Fraud Prevention: Successfully intercepted numerous fraudulent transactions, leading to significant cost savings for global clients.Top-Tier Performance: Consistently ranked as a top performer within my team, recognized for speed, accuracy, and investigative depth.Client Excellence: Recipient of multiple appreciation awards from both employers and clients for outstanding service and security results.Future Focus:I am passionate about the intersection of data and security. I am currently honing my skills to transition into a Data Analyst role, specifically focused on Fraud Analytics and AML. I am looking for opportunities to apply my analytical background to diverse sectors and help organizations turn data into a powerful tool against financial crime.Keywords: Fraud Detection, AML, Data Analytics, Risk Mitigation, Investigative Analysis, Financial Crime.

Experience

1. Associate

   Tata Consultancy Services

   Jul 2021 — Present · Kolkata, IN

   Assisted senior analysts in compiling, processing, and visualizing data for ongoing projects. Helped streamline reporting processes and contributed to improving data accuracy by implementing quality control measures. Built dashboards and reports using excel, providing real-time insights on sales, performance, and customer engagement. Collaborate with cross-functional teams to support day-to-day operations, ensuring efficient workflow. Analysed customer feedback and survey data to identify areas of improvement, resulting in a 14.78% increase in customer satisfaction. Prepared detailed internal reports for efficient resource allocation. Collaborate with the client to filter out customer transactions for thievery and get requires investigations done on the transactions and reviewing the contract. This has also increased the collection of unrecorded payment from the consumer. Closely work with the Government regulatory body of a specific geographical area to report the theft percentage for the month. Liable for proving the Government regulatory body with the detailed report of refund provided to the end consumer in the scenario of complaints. I have played a pivotal role in the successful transition from SAP to a new software, overseeing the migration process and ensuring a smooth transition for all peers. Provided training and support to end-users on the new software, leading to a 70% reduction in post-migration support requests and enhancing user adoption rates.

Education

• Brainware University

  Bachelor of Commerce

• Brainware University

  B.com(Banking and Financial Accounting), Banking and Financial Accounting