Steve Ayres
Senior Crm System Manager @Cognism
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WORK HISTORY
Senior Crm System Manager @Cognism
Caverswall, GB
EDUCATION
Babington Business College
Customer Administration and Business Studies
SKILLS
ABOUT STEVE AYRES
A positive and confident ITILv3 and Prince2 qualified IT & SaaS professional specialising in Advanced CRM administration and management (Salesforce certified), CPQ, advanced Flow Building & Automations, System Integrations, Team Management & development, process mapping / improvements and service performance management. Demonstrating a proven ability to identify areas of improvement and implementing the necessary solutions to add increased value.Thrives on effective teamwork in a fast paced and challenging environment utilising a methodical and structured approach to problem solving, with a passion for offering an exceptional world class of customer service as well as developing and supporting others. Highly adaptable with a proven ability to take a step back and consider a holistic view of an account or situation to achieve the best strategy or approach. An enthusiastic and energetic “riser” to challenges, whilst bringing a creative and effective visual flair to communications and the ability to dynamically tailor these to the relevant target audience.
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