Ayman Zafar
Acosta, Toronto, on @Mercedes-Benz AG
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WORK HISTORY
Acosta, Toronto, on @Mercedes-Benz AG
EDUCATION
Seneca Polytechnic
Postgraduate Degree, International Business Management
West Bengal University of Technology, Kolkata
Bachelor of Technology - BTech, Computer Science
ABOUT AYMAN ZAFAR
Results-driven Business Analyst and Team Leader with 3+ years of experience optimizing business operations, leading cross-functional teams, and driving strategic initiatives. Adept at leveraging data-driven insights to enhance process efficiency, optimize resource allocation, and improve key performance metrics. At Toronto Transit Commission, I led a team of 9 representatives, implementing data-backed strategies that improved team performance by 21% and reduced resolution times by 20%. Previously, as a Business Analyst at ADCA & Associates, I streamlined workflows, increased operational efficiency by 15%, and developed Tableau dashboards that enhanced stakeholder decision-making by 25%. Proficient in SQL, Tableau, Power BI, and workflow management tools like Jira and Salesforce, I excel at turning complex data into actionable insights. With expertise in Agile methodologies, business analytics, and performance optimization, I am committed to delivering measurable impact and continuous improvement. Let’s connect to discuss data-driven strategies, process optimization, and project management excellence.
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