Ayman Muntasir M
MSc Finance & Investment | Ex-Deloitte Audit Assistant | Passionate about Banking, Financial Modelling, Valuation & Investment Strategy
- Role
- Customer Operations Specialist at Marks and Spencer
- Location
- Chennai, TN, IN
- LinkedIn followers
- 500 followers
About Ayman Muntasir M
Finance professional with 3 years of experience spanning Big 4 audit, M&A transaction…
Experience
Customer Operations Specialist
Feb 2025 — Present · Exeter, GB
At M&S, I apply my skills in customer service, retail data interpretation, and operations management. I optimised product placement through Honeywell system mapping, improving inventory accuracy and reducing stock delays. I handle high customer volumes with professionalism and solve problems on the shop floor, demonstrating strong interpersonal and conflict resolution skills. My proactive suggestions to improve reduced-to-clear displays directly enhanced clearance rates during promotional periods.Skills: Customer service • Retail operations • Inventory control • Stock rotation • Point-of-sale (POS) systems • Honeywell retail system • Teamwork • Efficiency under pressure • Communication • Problem-solving • Time optimisation • Visual merchandising basics • Microsoft Excel (stock reports)
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