Ayman Farag
Assistant Director of Information Technology @Four Seasons
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WORK HISTORY
Assistant Director of Information Technology @Four Seasons
Orlando, FL, US
Lead technology innovation and data initiatives supporting luxury hotel operations, guest experience, and enterprise objectives.Partner with hotel leadership and corporate teams to execute Four Seasons technology and data strategies, ensuring alignmentwith brand standards and future-state architecture.Drive data availability, system integration, and platform reliability across property systems, enabling informed decision-makingand operational excellence.Oversee cybersecurity controls, system security standards, and compliance with Four Seasons global policies.Champion technology modernization, best-practice adoption, and scalable solutions across properties.Provide executive-level guidance on emerging technologies, digital platforms, and innovation opportunities.Support capital planning, technology investment prioritization, and business case development.
EDUCATION
Arab Academy for Science, Technology and Maritime Transport
Master of Business Administration (MBA), Business Administration and Management, General
Helwan University Cairo
Bachelor, Commerce
Cairo University
Postgraduate Diploma, Computer Science and Information Technology
ABOUT AYMAN FARAG
Senior technology leader with 20+ years of experience in luxury hospitality technology, including 10+ years with Four SeasonsHotels and Resorts, delivering enterprise-level technology innovation, data strategy, and digital transformation. Proven expertisein IT strategy, data governance, cybersecurity, enterprise systems, and infrastructure modernization across complex, multi-property hotel environments.Demonstrated success aligning technology and data initiatives with business objectives, guest experience, and operationalexcellence. Extensive experience leading technology roadmaps, capital planning, vendor management, and IT governance(ITIL) while ensuring high availability of mission-critical platforms, including PMS, POS, HSIA, IPTV, telephony, and cloud-basedsystems.Trusted leader with strong executive stakeholder engagement, cross-functional collaboration, and a track record of drivinginnovation, systems integration, analytics enablement, and scalable enterprise solutions within global luxury hospitalityorganizations.
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