Ayman Alabbasi
M.S. Data Science | B.S. Computer Science | Data Analytics & Software Engineering | Boston University
- Role
- IT Support Specialist at Community Resources For Justice (CRJ)
- Location
- Boston, MA, US
- LinkedIn followers
- 500 followers
About Ayman Alabbasi
I graduated from the University of Massachusetts Amherst with a B.S. in Computer Science,…
Experience
IT Support Specialist
Community Resources For Justice (CRJ)
Aug 2025 — Present · Boston, MA, US
Provided frontline IT support by troubleshooting and resolving tickets related to Windows systems, software, and user access issues.Managed user accounts in Active Directory, including provisioning, deactivation, and permissions updates to ensure secure access control.Delivered logistical IT support by coordinating computer deliveries, hardware setup, and equipment shipments.Ensured smooth IT operations by documenting common issues and implementing solutions that improved response times.Assisted staff with onboarding technology needs, improving new employee setup and productivity.
Education
University of Massachusetts Amherst
Bachelor of Science - BS, Computer Science
University of Massachusetts Lowell
Computer Science , Computer Software Engineering
North Shore Community College
Associate's degree, Computer Science
Boston University
Master of Science - MS, Data Science
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