Ayman Alabbasi

M.S. Data Science | B.S. Computer Science | Data Analytics & Software Engineering | Boston University

Role
IT Support Specialist at Community Resources For Justice (CRJ)
Location
Boston, MA, US
LinkedIn followers
500 followers
Information TechnologyView LinkedIn profile

About Ayman Alabbasi

I graduated from the University of Massachusetts Amherst with a B.S. in Computer Science,…

Experience

  1. IT Support Specialist

    Community Resources For Justice (CRJ)

    Aug 2025 — Present · Boston, MA, US

    Provided frontline IT support by troubleshooting and resolving tickets related to Windows systems, software, and user access issues.Managed user accounts in Active Directory, including provisioning, deactivation, and permissions updates to ensure secure access control.Delivered logistical IT support by coordinating computer deliveries, hardware setup, and equipment shipments.Ensured smooth IT operations by documenting common issues and implementing solutions that improved response times.Assisted staff with onboarding technology needs, improving new employee setup and productivity.

Education

  • University of Massachusetts Amherst

    Bachelor of Science - BS, Computer Science

  • University of Massachusetts Lowell

    Computer Science , Computer Software Engineering

  • North Shore Community College

    Associate's degree, Computer Science

  • Boston University

    Master of Science - MS, Data Science

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Ayman Alabbasi — IT Support Specialist at Community Resources For Justice (CRJ) in Boston, MA, US | Unifers