Ayman S.

Healthplex Associate @Rush Copley Medical Center

Managed daily membership transactions and account services, ensuring accuracy across registrations, payments, and financial records while maintaining compliance with internal operational policies- Evaluated membership activity and transaction trends to identify operational patterns and provide insights that supported management decision-making and service improvements- Collaborated with operations and management teams to improve front-desk processes and member engagement initiatives, helping enhance the overall customer experience and facility efficiency.