Ayman al-Hagi
Network Performance Engineer @ Verizon Wireless | Telecommunications, RF Optimization 5G/NR
- Role
- Network Performance Engineer at Verizon
- Location
- Irvine, CA, US
- LinkedIn followers
- 500 followers
About Ayman al-Hagi
With over a decade of experience in the telecommunications industry, I am currently a System Performance Engineer at Verizon Wireless. My expertise lies in optimizing RF systems, troubleshooting network performance, and enhancing LTE/NR(5G) networks. I am driven to deliver innovative solutions that improve network reliability and customer experience, aligning with Verizon\'s mission of empowering connectivity. My academic background, including an MBA and a Master’s in Electrical and Communications Engineering, allows me to bring a strategic and analytical perspective to network performance challenges. At Verizon Wireless, I focus on improving LTE/NR(5G) network performance by identifying field issues, analyzing data using tools like Windcatcher, DMAT, TrueCall, IrisView and inGenius to name a few, and recommending site optimizations. I have contributed to the development of efficient processes for managing VoLTE trouble tickets and creating comprehensive a platform for assisting reporting issues and recommending resolutions. Collaborating closely with engineers, I assist in diagnosing and resolving network problems, ensuring seamless communication services. My commitment to operational excellence and technical innovation directly supports our team’s mission to deliver exceptional connectivity solutions.
Experience
Network Performance Engineer
Feb 2014 — Present · Irvine, CA, US
Oversaw network performance for CDMA/LTE/NR (5G) in Orange County, ensuring optimal service delivery. • Acted as the technical lead for new technologies, building strong vendor relationships with Ericsson and Qualcomm. • Spearheaded automation initiatives and played a crucial role in 5G deployment, recognized as a key figure in the SoCal region. • Successfully planned and executed the SA C-Band and NR FDD launches ahead of schedule.
Education
Gonzaga University
Bachelor of Applied Science (B.A.Sc.), Electrical and Electronics Engineering
2006 — 2010
Washington State University
Master of Business Administration - MBA
California State University, Fullerton
Master of Science (M.S.), Electrical, Electronics and Communications Engineering
2011 — 2013
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