Ayisat Idris-Hosch
Strategic Operations | Risk Mitigation | Crisis Management | Compliance | Cross-Functional Programs | Business Continuity | Trust & Safety | AI and Data geek
- Role
- Critical Accounts Program Manager at Alteryx
- Location
- Atlanta, GA, US
- LinkedIn followers
- 500 followers
About Ayisat Idris-Hosch
A seasoned strategic operations leader with deep expertise in risk mitigation, crisis…
Experience
Critical Accounts Program Manager
Sep 2022 — Present
Lead daily operations for escalated Cloud Critical Accounts, managing crisis response, risk mitigation, and cross-functional alignment across Information Security, Product, Engineering, and Customer Success. Focused on operational continuity, cloud infrastructure reliability, and strategic risk response for high-impact enterprise clients-Oversee end-to-end account health and resolution strategy for high-risk cloud escalations, ensuring alignment with SLAs and customer success goals-Design and manage scalable frameworks for identifying and mitigating risks across cloud services, with an emphasis on data security and infrastructure integrity-Develop and maintain a business continuity program—including policies, protocols, and disaster recovery plans—aligned with industry standards and regulatory requirements-Drive cross-functional collaboration with Product, Engineering, and InfoSec teams to operationalize risk response strategies and build resilience across cloud platforms-Prepare and present reporting on continuity readiness and risk posture to senior leadership, offering actionable insights for continuous improvement-Influence enterprise process improvements through the development of readiness playbooks, escalation workflows, and performance tracking systems-Partner with Sales and Customer Support to strengthen customer engagement, retention, and renewal through transparent, effective crisis resolution-Track program roadmaps, manage interdependencies, and coordinate global stakeholders across multiple time zones and disciplines.
Education
LSU Shreveport
Master of Business Administration - MBA
Skills
- Program Management
- Cloud Computing
- Security
- Strategic Planning
- Social Media
- Strategy
- Nonprofits
- Databases
- Small Business
- Marketing
- Training
- Integration
- Budgets
- Software Development
- Tcp/Ip
- Leadership
- Management
- Customer Service
- Start-Ups
- Microsoft Office
- Sales
- Budgeting
- Wireless
- Public Speaking
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