Ayeda Figaro
Global Director of Capabilities& Learning Operations, Procurement and GBS at The Kraft Heinz Company
- Role
- Director Global Capabilities & Learning Operations, Procurement and Gbs at Kraft Heinz
- Location
- Chicago, IL, US
- LinkedIn followers
- 500 followers
About Ayeda Figaro
Global executive with 20+ years of international experience leading business transformation across Operations, Procurement, and GBS within complex, global environments.As Global Director, Capabilities & Learning at Kraft Heinz, I design future-focused capability strategies that integrate people, process, data, and technology — translating business priorities into scalable, measurable development roadmaps. I partner closely with global and zone leaders to align on what truly matters, prioritize capability gaps, and deliver solutions that drive performance, engagement, and sustainable behavior change.MBA and Certified Lean Six Sigma Black Belt with additional certifications in Operational Excellence, Digital Manufacturing, and Learning & Development leadership. Passionate about building future-ready organizations through innovation, disciplined execution, and inclusive leadership.Grounded in resilience and continuous growth, I believe experience builds wisdom — but agility keeps it relevant. I am committed to developing leaders and leaving organizations stronger than I found them.
Experience
Director Global Capabilities & Learning Operations, Procurement and Gbs
Jan 2026 — Present · US
Lead the design and delivery of strategically linked capability roadmaps for Operations and Procurement, identifying and prioritizing global capability gaps in close partnership with functional leaders, HRBPs, agile pods, and technology teams.•Navigate global and local complexity to build aligned, consensus-driven plans—evaluating trade-offs, allocating resources, and cascading clear commitments across stakeholders.•Chair and coordinate the Capabilities Council, driving integrated future planning across people, process, data, and technology to ensure scalable and sustainable impact.•Deliver a seamless stakeholder experience, ensuring clarity, proactive communication, and high-quality service across global and zone partners.•Stand up and scale the GBS capabilities framework, establishing governance through dedicated Councils and aligning ambition, objectives, and operating models with GBS leadership.•Design a fit-for-purpose capability strategy for GBS, tailored to its global footprint, geographic dispersion, and evolving business needs.•Strengthen cross-functional connectivity between GBS and other Functional Capabilities Leads to unlock synergies and accelerate enterprise-wide value creation.•Develop high-impact capability solutions grounded in learning design excellence and innovation, elevating the end-user experience.•Drive intentional deployment strategies, leveraging local channels, integrated communications, and forward planning to maximize engagement and adoption.•Define and track performance through robust KPIs, linking leading indicators and long-term behavior change to measurable business outcomes.•Balance global scale with local relevance, ensuring consistency while adapting to market-specific priorities.
Education
ACBEU
Proeficiência Inglesa (TOEIC), Lingua Inglesa
2011 — 2012
Universidade Estadual Paulista Júlio de Mesquita Filho
Master of Business Administration - MBA, Production Engineer
Institute of Project Management
PMP, Management Projects
2011 — 2011
Universidade Estadual Paulista Júlio de Mesquita Filho
Production Engineer MBA, MBA
2005 — 2006
Universidade Paulista
2004, Business Administration
2001 — 2004
Skills
- Fmea
- Fabricação Enxuta
- Food Safety Management System
- Mapeamento Do Fluxo De Valor
- Planejamento De Produção
- Six Sigma
- Melhoria De Processos
- Cadeia De Fornecedores
- Cinturão Verde
- Tpm (Manutenção Produtiva Total)
- Green Belt
- Logística
- Production Planning
- Strategic Sourcing
- Iso
- Quality Pillar
- Ciclo Pdca
- 5s
- Tpm
- Continuous Improvement
- Seis Sigma
- Melhoria Contínua
- Lean Enterprise Implementation
- Quality Assurance
- Procurement
- Lean Six Sigma Projects
- Black Belt
- Kaizen
- Gestao De Pessoas
- Smed
- Value Stream Mapping
- Process Improvement
- Análise De Modo E Efeito De Falha
- Padronizacao
- Tpm (Manutenção Produtiva Total)
- Change Management
- Lean Manufacturing
- Dmaic
- Pmp
- Pdca
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