Ayden Stone
Specialist in CX, QA and Fintech — Experienced in Escalations and text based communications
- Role
- Trader Support Specialist at Topstep
- Location
- Beaverton, OR, US
- LinkedIn followers
- 500 followers
About Ayden Stone
Do not contact me asking for investments or about franchise opportunities. I cannot provide support for Topstep issues over LinkedIn. Please reach out via their support escalation process.As a QA Engineer with over 10 years of experience in testing and troubleshooting mobile devices, I have a passion for ensuring a stable, secure, and delightful experience for the end user. I have a proven track record of preventing critical bugs from being released to production, creating detailed and structured test cases, and collaborating with other stakeholders and developers to identify and prioritize issues.I have also developed strong skills and knowledge in the fintech and customer experience domains, working with companies such as Dama Financial and Mercari, which provide innovative banking and e-commerce solutions. I have an intimate understanding of the financial regulations and legal processes involved in working with cash-intensive businesses and handling complex tickets and escalations. I am also adept at creating clear and concise technical documentation and communicating effectively with text-based tools. I am always eager to learn new subjects and technologies, and I am currently enhancing my SQL and JavaScript skills. I am looking for a new opportunity where I can apply my expertise and contribute to the success of a company and its users.
Experience
Trader Support Specialist
Sep 2024 — Present
Education
Walla Walla Community College
Some college
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