Ayca Ciglez
Product Manager @Active Network
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WORK HISTORY
Product Manager @Active Network
Understand the market and deliver value for the stakeholders and the business • Create and own the vision, strategy and roadmap for my product. • Released four new product integrations which resulted in 300% increase in revenue over two years • Worked with the marketing team on the redesign of ACTIVE’s main website which improved the website traffic 42%, blog traffic 229% and Live Chat 295% YoY Display solid understanding of product development processes • Ensured our releases were prioritized to align with the company’s strategy • Managed Agile sprints and the Kanban board for on time deliveryCollaborate with teams and manage stakeholders • Led up to 6 geographically distributed, cross-functional team members in creating high quality, user friendly and profitable products • Worked closely with cross-functional teams and different products to create new integration opportunities Leverage business and company knowledge • Improved sales processes by simplifying pricing model from 229 items to 8 items which reduced the sales cycle • Delivered additional revenue streams and reduced expenses by bringing third party solutions in-houseLeverage industry and customer knowledge • Improved onboarding process with a new launch video • Led the project to create a new Education portal to improve customer experience and support efficiency • Improved the product positioning and supported the marketing team Plan product enhancements based on the customer needs and domain knowledge • Initialized and completed Phase 1 of the product admin panel redesign to provide modern interface and better user experienceDemonstrate expertise on product knowledge • Provided training for internal stakeholders as well as premium customers • Held demo sessions about the new features for stakeholders
EDUCATION
Langara College
Computer Studies Co-op Diploma Program
Eskişehir Osmangazi Üniversitesi
Bachelor's degree, Economics
British Columbia Institute of Technology
Computer Systems Technologies
SKILLS
ABOUT AYCA CIGLEZ
Product Manager at ACTIVE Network
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