Ayashi Nandy
Analyst III | DXC Technology | Ex-CTS
- Role
- Information Technology Service Delivery at DXC Technology
- Location
- Kolkata, IN
- LinkedIn followers
- 500 followers
About Ayashi Nandy
Senior Technical Support Executive | IT Service Delivery | Client Solutions | Process Optimization Technical Support Associate adept in navigating complex IT environments and resolving intricate technical challenges with precision. With a diverse skill set and meticulously craft tailored solutions to address clients\' diverse technical needs, driving operational efficiency and fortifying organizational resilience. Key Skills: Microsoft Admin Intune center Servicenow Technical Support and Troubleshooting IT Service Delivery and Incident Management Process Optimization and Automation Vendor Management and SLA Compliance Root Cause Analysis and Problem Resolution Cross-functional Collaboration Certifications: Microsoft Fundamentals 365: MS - 900
Experience
Information Technology Service Delivery
Jul 2022 — Present
Education
University of Calcutta
Master's degree
2021 — 2022
Sri Aurobindo institute of education
Commerce
Shri Shikshayatan College
Bachelor of Commerce - BCom
2017 — 2020
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