Ayaan Khan
- Role
- Technical Specialist at Geek Squad
- Location
- New York, NY, US
- LinkedIn followers
- 500 followers
About Ayaan Khan
I’m a motivated Computer Engineering student at New Jersey Institute or Technology with a…
Experience
Technical Specialist
Aug 2024 — Present · Woodbridge, NJ, US
Ranked #1 in Q3 2024 for customer satisfaction and resolution efficiency, achieving a 98% positive feedback rate.• Diagnosed and resolved over 150 software and hardware issues, improving device performance and reducing customer returns by 30%.• Optimized system functionality and security for clients, reducing average repair time by 25%.• Performed complex hardware repairs (e.g, screen replacements, memory upgrades) with a 95% success rate, extending device lifespan.
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