Axelle Bougouma Untermyer
Bilingual Paralegal @Tower Legal Solutions
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WORK HISTORY
Bilingual Paralegal @Tower Legal Solutions
In my current role at Tower Legal Solutions, I am responsible for addressing client inquiries promptly and professionally, offering essential information and assistance. I excel in utilizing software tools such as Salesforce, RingCentral, and SharePoint to efficiently and effectively address inquiries. I consistently uphold strict confidentiality standards, recognizing the critical role confidentiality plays in maintaining the integrity and success of bankruptcy proceedings.In my role, I take pride in consistently delivering exceptional customer service, with a specific focus on effectively explaining the bankruptcy process to clients. Additionally, I demonstrate proficiency in promptly identifying and escalating inquiries that require legal attention, ensuring that critical matters receive timely and appropriate attention. I am experienced in bankruptcy claims processing and possess a comprehensive knowledge of all facets of the Chapter 11 Bankruptcy process. Some key contributions from my role include:Demonstrating proficiency in promptly identifying and escalating inquiries that require legal attention.Consistently providing excellent customer service while explaining the bankruptcy process.
EDUCATION
King's College London
Master's degree , International Relations and Affairs
Massachusetts Institute of Technology
Certificate in Applied Data Science
Baruch College
Bachelor of Science in Public Affairs
New Jersey Institute of Technology
Paralegal Certificate
SKILLS
ABOUT AXELLE BOUGOUMA UNTERMYER
Legal and administrative professional with more than six years of experience supporting…
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