Alexander W. Vernor

About Alexander W. Vernor

I lead fleet-scale data center infrastructure problem management, turning forensic investigations into standardized mitigations across power, controls, and mechanical/environmental domains.I support a hyperscale footprint of 5.9+ GW spanning 3 AMER regions, 62 campuses, 23 metros, and 223 sites (owned + leased). Multiple programs and initiatives I lead are implemented globally, and I use Technical Service Bulletins (TSBs) and operational standards to institutionalize lessons learned, clarify requirements, and drive consistent execution at scale.Highlights include global Air Quality modernization (projected ~56M 3-year TCO impact and ~$18M/year SSD drive-failure cost reduction), a $27M UPS booster mitigation across 17 AMER sites, and a team-wide risk prioritization model that increased my personal throughput from FY25 to FY26 annualized (+126% volume /+105% closures).Sustained high output at scale: 100+ initiatives over ~3 years;

Experience

1. Senior Technical Program Manager

   Microsoft

   Mar 2024 — Present · US

   Lead fleet-scale data center infrastructure problem management portfolio spanning 5.9+ GW across 3 AMER region (62 campuses, 23 metros, 223 owned/leased sites), translating forensic investigations into scalable mitigations across power, controls, and mechanical/environmental domains.• Drive global implementation of major mitigations; leverage TSBs and operational standards to institutionalize requirements and ensure consistent execution across Operations and Datacenter Engineering (DCE).• Deliver end-to-end, multi-site mitigation programs totaling $41.2M over ~3 years, 100+ initiatives; regularly engage senior stakeholders (Directors/Sr Directors/VP levels) to drive decisions, tradeoffs, and execution sequencing.• Built and rolled out a team-wide risk-based prioritization matrix integrated into Azure DevOps; trained PMs on use and embedded it into operating cadence. • Led global Air Quality modernization (high-efficiency filtration) and updated DC design guidance for rack hardware; projected $56M 3-year TCO savings and ~$18M/year reduction in SSD drive-failure costs; improved air quality by ~30%.• Secured $2.55M in operational variance funding to accelerate Air Quality improvements across 16 priority sites ahead of fiscal deadlines.• Negotiated $27M in UPS booster modules at zero net-new budget (cost avoidance) to address ~5% fleet risk (up to 12% at select sites); coordinated 730+ booster replacements across 17 affected AMER sites.• Executed the “Big 4” fleet mitigation initiative (chiller plants, paralleled generators, UPS, and central controls) across leased and owned sites to eliminate large-impact outage drivers.• Authored 25 TSBs and contributed to 9 global standards (operational, equipment, problem management); improved observability and automation using Power BI, Grafana, ADO scripting, and Copilot to reduce PM admin effort and strengthen partner impact tracking.

Education

• University of Houston, Cullen College of Engineering

  Bachelors Degree, Electrical Engineering

  2008 — 2012