Awanish Dwivedi

Assistant Vice President Technology @M&G

Mumbai, MH, IN
MOBILE NUMBERS
+91 *********19

Signup · Get unlimited contacts

WORK HISTORY

Jun 2024 — Present

Assistant Vice President Technology @M&G

View department →

Mumbai, IN

Working as a Assistant Vice President (Deputy Head) for all the Corporate systems within M&G Corporate Functions Technology- Leading multiple Production support teams for M&G Corporate business functions- Managing 3rd Party IT service providers & Partner\'s(TCS, Deligenta, Accenture & Deloitte) including other application specific global vendors supporting M&G Corporate function systems & applications worldwide for areas related to Service Delivery & transition of new applications & services which also includes AIS. Business functions Portfolio-Risk and Compliance -Corporate Affairs & Branding-Legal & Co -Secretariat -HR-Workplace Solutions Applications portfolio- Multiple SaaS/PaaS /IaaS /DevOps based solutions- Low code apps on Power App- Applications build on data platforms like Hydra & Kronos- On Prem applications hosted on Azure DevOps, ADLS etc.Technical Product Owner (TPO) & TCO for various business applications for Corporate functions within M&G. Contract Negotiation & renewal, SOW management, Resourcing, Hiring & Costing associated with applications and vendor onboarding.

EDUCATION

2005 — 2009

Barkatullah University Institute of Technology (BUIT), Bhopal

Bachelor of Technology - BTech, Computer Science

1992 — 2004

Kendriya Vidyalaya

Senior secondary- CBSE Board, Informatics Practices ,Maths ,Science

SKILLS

Organizational LearningItilService-Level Agreements (Sla)IT OperationsBusiness Process ManagementLean Six Sigma5 WhyProcess DesignCompetency Based AssessmentArisIT Service ManagementProblem ManagementInstructor-Led TrainingService ManagementIncident HandlingService DeskLearning Management SystemsPrince2VdiInfrastructureRequirements AnalysisTrend AnalysisCompetency ManagementBmc RemedyManagementPpmProject ManagementRoot Cause AnalysisService DeliveryBusiness AnalysisVmware InfrastructureIT Infrastructure ManagementBusiness ProcessCustomer OrientedIncident ManagementIncident ManagmentCore JavaInformation TechnologyHp OpenviewSla

ABOUT AWANISH DWIVEDI

Technology Leader | Driving Digital Transformation in Corporate Functions | SaaS | Cloud | Service ExcellenceWith over 16 + years of experience, I specialize in leading digital transformation across Corporate Functions including Risk, Compliance, HR, WPS, Corporate affairs and Legal. As a strategic leader, I bridge the gap between business needs and technology solutions, enabling innovation, efficiency, and measurable outcomes.Currently serving as AVP at M&G Global Services, I lead service delivery, product ownership, and cloud transformation initiatives that empower global stakeholders Key Strengths & Focus Areas: • ITIL V4® Strategy, SIAM, and enterprise-grade Service Governance • Hands-on expertise in SaaS platforms, Azure Cloud, DevOps, and digital modernization • Proven track record in cross-functional collaboration, stakeholder management, and innovation enablement • Technical Product Ownership with end-to-end accountability for delivery and user experienceI have led multiple initiatives in: • Service Delivery Management (Incident, Problem, Change), Onshore/Offshore Engagements • Process Improvement using Lean, SIP, and A3 methodologies, closing operational gaps and driving service excellence • Cloud Migration and Transformation projects with a focus on scalability, performance, and cost optimizationPassionate about leveraging AI and automation to elevate service delivery and business agility, I am always exploring opportunities to drive strategic technology initiatives that deliver value at scale.

This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.