Awanger Agena

Customer Support Specialist @Verifast

(Belleville, ON, CA

Managing large amounts of incoming calls.Tracking customer functional requirements.Building a trust relationship for customer account loyalty and engage customers.Handling customer complaints and provide appropriate solutions.Resolving product or service problems by clarifying the customer\'s complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, and following up to ensure resolution. Processing orders, forms, applications, and requests.Attracting potential customers by answering product and service questions and suggesting information about other products and services.Generating sales leads.Managing customers\' accounts.Maintaining customer databases by updating account information.Setting up new customer accounts by recording account information.Keeping records of customer interactions and transactions.

Benue state university makurdi

Bachelor's degree, Accounting