Avishek Guha
Senior FinOps Analyst @Amazon | 7+ years OTC experience|Ex-MT @Genpact | Process Innovation - (Lean certified) | Ex-Capgemini (Invoicing Controller) | Process Transitioned 🔀 & Automation | Oracle & SAP FICO ERP
- Role
- Senior Finops Analyst at Amazon
- Location
- Hyderabad, TG, IN
- LinkedIn followers
- 500 followers
About Avishek Guha
Highly motivated professional having more than 8 years of experience in Order to Cash -…
Experience
Senior Finops Analyst
Mar 2025 — Present · Hyderabad, IN
Area of work: Collection Specialist & Dispute Resolver Region: IndiaSectors: Public Sectors, NBFC, Start-ups, Enterprise, SME, ISVServices - Cloud and Marketplace IT Services Cloud and Marketplace services collection over 7 million+ portfolio for the public sector & standard customers. Daily reconciliation and tax adjustment verifications, including TDS, GST validation, and refund processes. Constant improvement of monthly cash flow & streamlined delinquent customers payment behaviour. Resolve customer disputes & queries over customer calls and guided over company policies and guidelines. Constantly meet monthly KPI parameters and improve collection efficiency. Monthly update dispute, 90+ credits, OCS (Out of Cycle Suspension), NPS (Non-payment suspension), Payment plan, Pre-empt trackers.
Education
Calcutta University, Kolkata
Bachelor of Commerce - BCom, Accounting and Finance
2011 — 2014
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