Avishek Dutta
Driving Sales Efficiency & Growth || Streamlining Sales Processes with Salesforce || Salesforce CRM || Sales Operations & Enablement || UAT, Forecasting & Reporting Expertise
- Role
- Sales Operations Analyst Iii at Rackspace Technology
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Avishek Dutta
Salesforce (SFDC)-driven Sales Operations professional with 8+ years of experience in…
Experience
Sales Operations Analyst Iii
Dec 2024 — Present · Bengaluru, IN
I drive operational efficiency and sales effectiveness by leveraging deep Salesforce expertise and end-to-end ownership of sales processes — from Company, Accounts to Opportunities. My work bridges business requirements with technical solutions, ensuring scalable systems, streamlined workflows, and empowered sales teams.Salesforce Operations: Manage and optimize Account, opportunity, contract, and territory workflows to support predictable revenue growth.Process Improvement: Identify system and process gaps, partner with IT/engineering for quick fixes and enhancements, and ensure smooth release management through UAT and post-production testing.Sales Enablement: Design and deliver high-impact training sessions and user-friendly content to boost adoption of new processes and tools.Data & Insights: Generate actionable reports and dashboards, enabling leadership to make data-driven strategic decisions.UAT & Testing: Lead user acceptance testing, post-production validation, and bug resolution to ensure seamless system performance and successful releasesCross-Functional Collaboration: Act as the connector between Sales Ops, CS Ops, Partner Ops, IT, and Engineering, ensuring business needs translate into effective system solutions.
Education
OrangeTree Global
BIBA Certification, Analytics
University of Calcutta, Kolkata
B.Sc
2002 — 2006
West Bengal University of Technology, Kolkata
Master of Business Administration - MBA
2007 — 2009
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