Avirup Bonnerjee

About Avirup Bonnerjee

As a passionate gaming enthusiast with a keen interest in marketing, I have a good understanding of how successful campaigns promote different SAAS products and services. With a background in B2B and B2C sales, I have honed my skills in handling various complex situations, and my experience in client support while working at an IT company has given me a solid understanding of various tools and servers. Currently on-boarded with one of the fastest growing Fintech organisations, I assist users facing issues with their account. My time at one of the largest mobile gaming companies has taught me to maximize in-game revenues through advertising and in-app purchases. I am further committed to exploring the Indian gaming market and building a stronger gaming community.

Experience

1. Fincrime Analyst

   Revolut

   Sep 2024 — Present

   Addressing all concerns of users who are facing any kind of restrictions with their account.\\\\nResearch to evaluate user queries by taking ownership and responding in attention to detail for improving quality resolutions.\\\\nCooperating with other internal teams to provide professional and efficient front line compliance support and seeking to improve the Company\'s processes.\\\\nReviewing to decide if the customer should be reimbursed or not in certain circumstances.\\\\nRepresent Revolut online at all times.\\\\n \\\\n\\\\n \\\\n \\\\n\\\\n \\\\n

Education

• Kalinga Institute of Industrial Technology, Bhubaneswar

  Bachelor of Engineering - BE

  2013 — 2017