Aviral Rawat

About Aviral Rawat

Senior Product Manager with 8+ years of experience building cloud-native B2B SaaS and consumer web/mobile platforms, with a strong focus on AI-driven marketplaces and enterprise-scale digitization initiatives.At Maruti Suzuki, I lead digital platform products within the Digitization Center (New Initiatives), delivering INR 200M+ in annual business value across conversational AI, logistics optimization, and SaaS platforms. My work spans new product launches as well as scaling platforms used by millions of users and thousands of partners.I enjoy working at the intersection of product strategy, AI, and execution, partnering closely with engineering, design, and business stakeholders in high-scale, regulated environments.

Experience

1. Senior Product Manager Digital Platforms (Ai, Saas)

   Maruti Suzuki India Limited

   Apr 2022 — Present · Gurugram, IN

   Built and scaled a web-based B2B subscription marketplace for partners, generating INR 2.4 Cr (~$280K USD) ARR through AI-enabled tools (conversational bots, digital calculators).• Led cloud-hosted GenAI customer engagement platforms across WhatsApp Business APIs and cloud telephony integrations, improving user engagement by 35%.• Generated INR 15 Cr (~$1.8M USD) in annual cost savings by replacing physical owner manuals with a mobile app–based AR experience (iOS/Android).• Created AI-driven lead platforms processing 8M+ leads annually, reducing cost-per-lead by 47% through automated qualification and routing.• Developed a SaaS-enabled logistics platform, improving pickup efficiency by 11% and reducing per-trip costs by 18%.

Education

• Kendriya Vidyalaya

  High School, Mathematics, Computers and Science

  2009 — 2012

• Cambrian Hall

  Junior School, Maths and Science

  2003 — 2008

• UPES

  Bachelor of Technology, Mechatronics, Robotics, and Automation Engineering

Skills

• Teamwork
• Team Management
• Automotive Electronics
• Customer Relations
• Microsoft Word
• C
• Automobile Aftersale
• Customer Analysis
• Programmable Logic
• Industrial Robots
• Pneumatics
• Leadership
• Microsoft Powerpoint
• Cnc Machine Coding
• Cross-Functional Team Leadership
• Matlab
• Public Speaking
• Customer Service
• Customer Satisfaction
• C++
• Management
• Solidworks
• Microsoft Office
• Microsoft Excel
• Powerpoint
• Process Control
• Performance Motivation
• Customer Service Operations
• Atmega 16
• Research
• Embedded C
• Engineering
• Arduino
• Hydraulics
• English
• Avr Studio 4
• Event Planning