Aviraj Chatterjee

Manager Global Capacity Planning at American Express

Role
Manager at American Express
Location
Gurugram, HR, IN
LinkedIn followers
500 followers
General Business & ManagementView LinkedIn profile

About Aviraj Chatterjee

Experienced Project Manager with a demonstrated history of working in the information…

Experience

  1. Manager

    American Express

    Jan 2024 — Present · Gurugram, IN

Education

  • Raisina Bengali School

    Senior Secondary

    2001 — 2003

  • Sachdeva Public School

    High School

    1994 — 1999

  • Sikkim Manipal University

    MBA

    2009 — 2011

  • Delhi University

    BA

    2003 — 2006

Skills

  • Call Centers
  • Customer Relationship Management (Crm)
  • Bpo
  • Business Process Improvement
  • Service-Level Agreements (Sla)
  • Outsourcing
  • Call Center
  • Business Process Outsourcing (Bpo)
  • Management
  • Service Delivery
  • Business Analysis
  • Employee Engagement
  • Workforce Management
  • Scheduling (Wfm)
  • Offshoring
  • Team Management
  • Resource Management
  • Sla
  • Process Management
  • Transition Management
  • Performance Management
  • Crm
  • Customer Experience
  • Vendor Management

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Aviraj Chatterjee — Manager at American Express in Gurugram, HR, IN | Unifers