Avion Cobb

Cloud Support Engineering Intern | Embedded Software Engineer | C/C++ | Firmware Development | Clearance Eligible | Defense, Aerospace, Space Tech | Quantum Computing

Role
Cloud Support Engineer at RapidScale
Location
Raleigh, NC, US
LinkedIn followers
500 followers
Information TechnologyView LinkedIn profile

About Avion Cobb

Hi, I\'m Avion, an embedded software engineer building low-level systems expertise. I bring software engineering experience, strong technical fundamentals, and a track record of solving complex problems with measurable impact. PROFESSIONAL BACKGROUNDCurrent Cloud Support Engineering Intern and former Software Engineering Intern with hands-on development experience and full-time professional experience in technical operations and IT. I\'ve delivered results that include a 33% reduction in processing time, a 12% increase in efficiency, and a 7% improvement in data accuracy through process improvements and cross-functional collaboration. TECHNICAL SKILLSLanguages: C/C++, Python, JavaScript, SQL, JavaEmbedded Focus: Real-time systems, firmware development, hardware-software integration, systems programmingDevelopment Tools: Git/GitHub, Linux/Unix, debugging tools, version controlFull-Stack: React, Node.js, Express, REST APIsDatabases: MySQL, PostgreSQL, MongoDB, OracleCurrently advancing C++ programming, data structures & algorithms, and low-level systems development while building production applications. Pursuing CompTIA Security+ certification. WHAT I BRINGI offer a competitive mix of software engineering experience, professional discipline, and operational expertise that stands out from traditional entry-level candidates.• Systems-level programming experience in C/C++ with focus on performance and reliability• Security-conscious development practices• Clearance eligible | Ready for Secret clearance sponsorship• Strong technical troubleshooting and incident management skills• A problem-solving mindset supported by documented improvements in speed, accuracy, and efficiency INDUSTRIES OF INTERESTAerospace & Defense | Defense Contractors | Federal/Government Technology | Space Systems | Embedded Systems | Avionics | Satellite Systems | Mission-Critical Software | High-Reliability Systems SEEKINGEmbedded Software Engineer, Firmware Engineer, or Software Engineer roles in defense tech, gov tech, or space tech. Open to hybrid (Raleigh/RTP), remote, or relocation. Clearance sponsorship eligible. CONTINUOUS GROWTH• Degree in Computer Programming• Code the Dream Fellow• CompTIA Security+ certification• National Society of Black Engineers (NSBE) MemberIf you\'re building mission-critical embedded systems, avionics software, satellite systems, or defense technology, let\'s connect. I bring technical depth, professional discipline, and the drive to solve hard problems in high-stakes environments.

Experience

  1. Cloud Support Engineer

    RapidScale

    Jan 2026 — Present

    Supports cloud engineering teams in a customer-facing Managed Services Provider (MSP) environment, working across AWS, Azure, and Google Cloud platforms.Monitors and maintain multiple customer cloud environments, assisting with uptime, performance optimization, and incident response under senior engineer supervision.Triage, troubleshoot, and escalates high-priority cloud, server, and networking issues, following established SLAs and escalation procedures.Collaborates with senior engineers, account teams, and project managers to resolve complex infrastructure and networking challenges, including firewall and VPN-related issues.Provides direct customer support via phone and email, delivering clear technical explanations and maintaining strong customer confidence.Documents troubleshooting steps, resolutions, and process improvements to support knowledge sharing and operational consistency.Applies security-first practices aligned with industry standards and coursework, ensuring responsible handling of customer environments and sensitive systems.Technologies:Linux | Windows Server | VMware | AWS | Azure | Google Cloud | Networking Fundamentals | Firewalls | VPNs | Ticketing Systems | Technical Documentation | Cloud Operations

Education

  • Wake Technical Community College

    Associate in Applied Science - AAS

  • William Peace University

    Bachelor's degree

  • Wake Technical Community College

    Associate's degree

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Avion Cobb — Cloud Support Engineer at RapidScale in Raleigh, NC, US | Unifers