Avinoy Chakraborty
Proud Father of Twin Girls | Business Services Leader | Agentic Enthusiast
- Role
- Head of Operations - Business Services for North Central Europe and Apac at Capgemini
- Location
- Pune Division, MH, IN
- LinkedIn followers
- 500 followers
About Avinoy Chakraborty
I believe technology is ever changing and has the power to decimate today’s reality to a magical future. My idea to be a part of this technological stride is to stay connected with the market and keep learning.Result driven corporate leader with 19 years of experience in business process consulting, optimizing service delivery, and leading large-scale global teams. Expertise in driving operational excellence, intelligent transformation, and sustainable P&L growth through strategic planning & solutioning and front end sales. Proven track record in strengthening client relationships, enhancing CX, and implementing AI-driven automation to enhance enterprise landscape.
Experience
Head of Operations - Business Services for North Central Europe and Apac
Jul 2025 — Present
Education
Welingkar Institute of Management
Post Graduation - Business Management, Operations, E-Commerce
2009 — 2011
Savitribai Phule Pune University
Bachelor of Engineering - BE, Electronics Engineering
2003 — 2007
Skills
- Service Delivery
- Business Analysis
- Team Leadership
- Customer Service
- Operations Management
- Transition Management
- Performance Management
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