Avinav Kapoor
Experienced Delivery Professional in IT Infrastructure
- Role
- Backup Tower Manager Techno Functional Consultant at Wipro
- Location
- Pune Division, MH, IN
- LinkedIn followers
- 500 followers
About Avinav Kapoor
Backup Administrator, Team Management, Service Delivery Arcserve, Veeam…
Experience
Backup Tower Manager Techno Functional Consultant
Oct 2024 — Present · Pune, IN
Responsible for Managing Backup Services and clients in shared services spanning locations in IndiaDirect reporting of location Backup Tower Leads.Collaborating with project and build teamsWorking with Service Delivery Managers to address client concernsActively participating in setting the direction and strategy for the backup team and its products/servicesMentoring and educating team members, and participating in setting individual goals and directionsManaging team members through performance reviews/appraisals and regular one-on-one sessionsDeveloping, managing, and reporting on KPIs for backup operations, while supervising all change management and deployment activities within the environmentContinuously enhancing performance and reliability as the platform scales, driving ongoing improvements through operational metrics and industry best practicesImplementing and maintaining comprehensive operational compliance with various security and compliance requirementsCreating and delivering knowledge-sharing presentations and documentation for both technical and non-technical audiences, both within and outside Wipro.Managing Backup technologies such as Veeam, Commvault, Networker, Azure Backup, etc.Ensuring the reliability, recoverability, and optimal performance of client-dedicated environments.Delivering service availability that meets or exceeds contractual expectations.Utilizing automation tools to reduce human operational requirements.Acting as a technical leader for high-visibility and complex projects, advocating for solutions across organizational boundaries.Embracing on-the-job learning and exploring new technologies, while fostering a continuous learning mindset within the team.Working with Pre Sales Team in Backup related RFP, SOW Reading and redlining and RLS estimation.
Education
Seth Jai Prakash Poly Technic
Diploma
2001 — 2004
D.A.V. Institue of Engineering and Technology
B.Tech
2004 — 2007
Institue of Management and Technology , Centre of Distance Learning , Ghaziabad
Master of Business Administration (M.B.A.)
2013 — 2015
Bharti Vidya Bhavan
Matriculation
2000 — 2001
Skills
- Restoration
- Netbackup
- Server Monitoring
- Ca Brightstor Arcserve
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