Avinash Vasa
Chairman & Founder | CX Transformation | Strategy & Governance | Business Growth | Investor Relations
- Role
- Investor & Board Member at Infosync
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Avinash Vasa
I lead CogentHub Group in delivering outsourced customer service solutions that streamline operations and drive measurable client satisfaction across industries. As Chairman and Founder, I focus on board governance, operational excellence, platform innovation, and compliance with global standards.My role also encompasses driving business growth and managing investor relationships—ensuring CogentHub remains agile, scalable, and aligned with long-term value creation.With over a decade in strategy and management consulting, I bring deep expertise in CRM and business planning to empower organizations. My leadership is rooted in building intelligent, resilient service ecosystems that foster client retention and operational excellence.A key milestone in our journey was the strategic acquisition of InfoSync Services, a U.S- based leader in outsourced finance and payroll solutions. This move expanded our capabilities and strengthened our presence in North America, enabling us to serve multi-unit businesses with greater precision and scale.At CogentHubCX.AI, we’re redefining customer experience through bold decisions, AI-powered transformation, and a commitment to measurable outcomes.Let’s connect if you\'re exploring CX innovation, strategic partnerships, or building resilient service platforms for global growth.
Experience
Investor & Board Member
Jan 2025 — Present · Wichita, KS, US
Education
University of Calcutta
Bachelors In Commerce, Business/Commerce, General
2004 — 2006
Skills
- Bpo
- Customer Relationship Management (Crm)
- Service Delivery
- Business Analysis
- Global Delivery
- Strategy
- E-Commerce
- Team Management
- Enterprise Software
- Team Leadership
- Negotiation
- Consulting
- Marketing
- Program Management
- New Business Development
- Market Research
- Business Process
- Google Analytics
- Management Consulting
- B2b
- Outsourcing
- Account Management
- Call Centers
- Business Development
- Strategic Planning
- Event Management
- Key Account Management
- Lead Generation
- Vendor Management
- Leadership
- Product Management
- Crm
- Pre-Sales
- Business Process Outsourcing (Bpo)
- Networking
- P&L Responsibility
- Team Building
- Management
- Analytics
- Business Strategy
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