Avinash Madhavan
Customer Success Manager - Account Based Marketing - On-boarding Customers - Scaling Customer Experience Programs - 3x Revenue Acceleration - Product Marketing Strategy
- Role
- Senior Manager Customer Success at Perfios
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Avinash Madhavan
A Customer Success Advocate with 8+ years of experience in onboarding, adoption, and…
Experience
Senior Manager Customer Success
Nov 2021 — Present · Bengaluru, IN
Propensity to work with - within the organization, supporting business expansion for various optimization efforts and into customer success programs. As a built SME KYC Product from ideation to release for Top UAE banks to on board high valued Clients resulted in verifying & their customers within 20 minutes. Offered for Bank Statement Analyser to clients which created a sense of Trust & Confidence which Increased 8x Adoption consistently & generated Monthly Recurring Revenue up to.
Education
National Public School
HSCE, Science
1998 — 2004
Vellore Institute of Technology
Bachelor of Technology, Mechanical Engineering
2004 — 2008
University of South Australia
Master's degree, Accounting
2017 — 2018
SYMBIOSIS INTERNATIONAL UNIVERSITY
Master of Business Administration, Banking Management
2010 — 2012
Skills
- Banking
- Team Management
- Microsoft Office
- Business Analysis
- Trade Finance
- Foreign Exchange
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