Avinash Balivada

About Avinash Balivada

As a Project Manager at Genpact, I manage project lifecycles for product-based solutions, ensuring alignment with stakeholder expectations. My role includes defining project scope, tracking progress, and overseeing budget consumption while providing consultancy on Genpact Digital products, enhancing customer satisfaction, and fostering long-term relationships. I hold an MBA in Business Analytics from BITS Pilani, where I developed strong analytical and strategic skills to address business challenges effectively. My professional journey has been enriched with hands-on experience in IT project management, stakeholder collaboration, and risk management, contributing to seamless execution and impactful outcomes.

Experience

1. Project Manager

   Genpact

   Jan 2026 — Present · Bengaluru, IN

   Led end-to-end ServiceNow project delivery including scope definition, planning, budgeting, and timeline management.2. Established governance models, stakeholder alignment, RACI structures, and delivery methodology across ITSM, SPO, ITOM, HRSD, and CSM modules.3. Managed cross-functional teams of developers, administrators, architects, and business stakeholders to ensure quality outcomes.4. Facilitated requirement workshops, solution design discussions, and controlled scope through structured change management.5. Monitored milestones, sprint execution, risks, and dependencies while providing regular executive and steering committee updates.6. Governed testing strategy including SIT, UAT, regression, and release validation with defect management and closure tracking.7. Directed data migration, integrations, release planning, and go-live readiness for seamless production deployment.8. Led go-live execution, hypercare stabilization, incident resolution, and transition to steady-state support/AMS.9. Ensured compliance with security, audit, and platform governance standards while managing vendor SLAs and financial controls.10. Drove stakeholder communication, organizational change management, training enablement, and platform adoption to realize business value.

Education

• BITS Pilani Work Integrated Learning Programmes

  Master of Business Administration - MBA, Business Analytics

• IES Made Easy

  Mechanical Engineering, UPSC

• Sri Chaitanya Junior College, Srikakulam

  Board of Intermediate Education, Andhra Pradesh, Maths, Physics, Chemistry

• Jawaharlal Nehru Technological University, Kakinada

  Bachelor of Technology - BTech, Mechanical Engineering

• Sarvani Vidya Niketan

  Secondary school Certificate, SSC

  2006 — 2009

Skills

• Management
• Engineering
• Smart Working
• Intellectually Curious
• Photoshop
• Powerpoint
• Microsoft Office
• Microsoft Word
• Quick Grasping
• Teamwork
• Autocad
• Cad