Avinash Sirineni

Works at Amazon

Role
Customer Service Specialist at Amazon
Location
Hyderabad, IN
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Avinash Sirineni

I\'m in a customer service representative (Subject Matter Expert) role in Amazon. In my…

Experience

  1. Customer Service Specialist

    Amazon

    Oct 2018 — Present · Hyderabad, IN

    I\'m in a customer service representative (Subject Matter Expert) role in Amazon. In my role I\'m responsible for handling customers who are abusers taking advantage of companies\' policies and finding out the root cause of the issue. Also, I need to help frontline associates with the policies and exceptions. From this experience, I’ve learned a lot about how to work with strategies, time, multi-tasking and how to work closely with different team members. I would say that I;m a multi-tasker as I handle customers in medium Phone, chat and emails at the same time and also help frontline associates

Education

  • Sri Chaitanya College of Education

    High School

    2008 — 2010

  • Mahathi Vidhya Nikethen

    Tenth

    2001 — 2007

  • Btech

    Bachelor's degree

    2011 — 2015

Skills

  • Sql
  • Git
  • Interviewing
  • Leadership
  • Vendor Management
  • Microsoft Word
  • Sourcing
  • Java
  • C
  • Screening
  • Customer Relationship Management (Crm)
  • Vagrant
  • Devops
  • Devops Chef
  • Recruiting
  • Hiring
  • Microsoft Excel
  • Team Building
  • Ansible
  • Technical Recruiting
  • Teaching
  • Team Management
  • C++
  • Consulting
  • Networking
  • Event Planning
  • Microsoft Office
  • Human Resources
  • Powerpoint
  • Talent Acquisition
  • Training
  • Business Analysis
  • Customer Service
  • English
  • Research
  • Puppet
  • Public Speaking
  • Management
  • Python
  • Html

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Avinash Sirineni — Customer Service Specialist at Amazon in Hyderabad, IN | Unifers