Avinash Pandey
AWS certified solutions architect - associate l AWS certified cloud practitioner | Python | Linux | Git and GitHub | Docker | Ansible | Jenkins | DevOps job seeker
- Role
- Graduate Engineering Trainee at Exicom
- Location
- New Delhi, DL, IN
- LinkedIn followers
- 500 followers
Experience
Graduate Engineering Trainee
Nov 2023 — Present · Gurugram, IN
Troubleshot and resolved issues using internal tools (RMS, CMS, CRM), demonstrating strong analytical thinking and user support skills aligned with IT helpdesk environments. Successfully resolved 18% of critical issues, resulting in improved system uptime and user satisfaction.** Collaborated with technical teams to implement system procedures and improve operational workflows, gaining exposure to IT operations and process automation.** Utilised tools like CAN Protocol and IXXT to analyse system behaviour—showcasing adaptability to technical platforms and diagnostics.** Created and maintained internal documentation for troubleshooting steps and system procedures, building skills essential for infrastructure and cloud knowledge sharing.
Education
Government polytechnic saharanpur
Diploma in electronics
CCS (Chaudhary Charan Singh)University
Bachelor of Technology - BTech
2020 — 2023
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