Avinash Maheshwaram

Head of Marketplace Operations @foodpanda

Hyderabad, TG, IN
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Oct 2019 — Present

Head of Marketplace Operations @foodpanda

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Dhaka, BD

Focused on enhancing customer experience by reducing fails, prep times, and offline hours• Reducing incidents and improving satisfactions scores (customer, vendor and rider)• Working on reducing the onboarding days for vendors• Incubating vendors to help them generate orders on platform post activations• Experimenting with different incubating programs with higher more quality touch points• Spearheaded AB testing initiatives to enhance content management, driving increased conversions. • Collaborated with key restaurant partners to uncover demand generation opportunities.

EDUCATION

2004 — 2007

AURORA DEGREE COLLEGE (HYDERABAD)

Bachelor of Science (B.Sc.), MICROBIOLOGY, GENETICS, CHEMISTRY

SKILLS

Operational ExcellenceOperations ManagementStrategic PlanningBusiness AnalyticsProcess EngineeringCost Savings StrategiesDot ComplianceResource AllocationReporting & AnalysisCompetitor IntelligenceCustomer SatisfactionBusiness Process ImprovementRevenue CycleBusiness AnalysisHipaaData AnalysisHealthcareHealth InsuranceVendor ManagementMedical BillingBpoTeam ManagementMarket ResearchMisManagementLeadershipService DeliveryProject ManagementTelecommunicationsManagement Information Systems (Mis)StrategyEconomies of ScaleCustomer ServiceCustomer Relationship Management (Crm)Sales EnablementP&L ManagementClient RelationsLogistics ManagementDistribution LogisticsBusiness Development

ABOUT AVINASH MAHESHWARAM

17+ years of experience in leading teams from diverse cultural, linguistic, geographical…

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Avinash Maheshwaram — Head of Marketplace Operations at foodpanda in Hyderabad, TG, IN | Unifers