Avinash Dewangan

Manager, Enterprise Service Integration (Shaw and Freedom Mobile) @Shaw Communications

Brampton, ON, CA

EMAILS

[email protected]

MOBILE NUMBERS

+91 *********19

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WORK HISTORY

Sep 2020 — Present

Manager, Enterprise Service Integration (Shaw and Freedom Mobile) @Shaw Communications

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Toronto, ON, CA

EDUCATION

1994 — 1997

Guru Ghasidas University

B.SC., Chemistry

SKILLS

Software Development Life Cycle (Sdlc)Systems AnalysisContact Centre TechnologyIT ManagementOracleIvrAvaya Voice PortalIntegrationCall Flow DesignCustomer Relationship Management (Crm)DatabasesStrategyInJava Enterprise EditionSolarisC++Business AnalysisQuality AssuranceProduct ManagementTelecommunicationsInformation System DesignAvaya Dialog DesignerAvaya Orchestration DesignerSoftware DocumentationSdlcSolution ArchitecturePre-SalesMicrosoft Sql ServerCrmSoftware Development

ABOUT AVINASH DEWANGAN

Overall 15 years of ICT industry experience of which 12 years in Telecom BSS domain. • Worked in the areas of Product Management, Solution Consulting, Pre-Sales & Development aligned along fixed, broadband, and mobile networks.• Successfully managed multiple BSS products (Customer Service, Incentive Management, and Real-Time Charging) from concept-to-delivery while meeting schedules and budget.• Conducted Product Demonstrations and managed the technical side of sales calls (Worked on RFI and RFP responses)• Knowledge of best practices and standards including TMForum’s NGOSS framework (eTOM, TAM & SID)• Thorough understanding of the SDLC with proficiency in Object Oriented Analysis, Design & System Architecture. • Have successfully handled numerous application development projects in Telecom domain on Solaris and Windows Platform using C++ & Java Technologies.

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