Avinaba Basu

Experience

1. Practice Leader, Customer Success Manager-architect - Ibm Cloud

   IBM

   Jul 2014 — Present · Bengaluru, IN

   Practice Leader for IBM Cloud Customer Success in India-South Asia (ISA)• Experienced in the field of Customer Success Management for IBM Cloud customers• Guide customers through Adoption and Modernization of new Cloud Platform Services• Advise and consult on Cloud Onboarding, Best Practices and Subject Matter orientation• Experienced in: o Designing cloud architecture for public and hybrid cloud models. o Designing large-scale environments with Windows and Linux. o Monitoring and management requirements on Cloud platforms. o Knowledge of enterprise architecture and cloud reference architecture. o Designing HA, DR, Backup and Retention architectures on cloud platforms.• Hands-on experience in OpneShift and OpenStack technologies and solutions.• Coordinate with multiple IBM departments to compile multi-role RFPs for clients.• Connect with Large Enterprises Sales division, with assistance of Cloud Solutions Architects, to build suitable Cloud Models for Enterprise-level customers.

Education

• Calcutta Boys' School

  High School, Sciences, General

  1994 — 2006

• Visvesvaraya Technological University

  Bachelor's Degree, Electronics and Communications Engineering

  2011

Skills

• Enterprise Solution Selling
• Data Center
• Sales Presentations
• Unix
• Enterprise Software
• Microsoft Office
• Microsoft Office 2007
• Testing
• Linux
• Sales Operations
• Cloud Computing
• Service Delivery
• Softlayer Cloud Services
• Business Analysis
• Presentations
• Cloud Computing Iaas
• Data
• IT Service Management
• Solution Architecture
• C
• Cloud Applications
• Pre-Sales
• Databases
• Operating Systems
• Team Management
• Java
• Data Migration
• Itil
• Incident Management
• Hybrid Cloud
• Cloud Security