Avinab Nanda

About Avinab Nanda

Results-driven Solution professional with a proven track record of nearly 14 years in…

Experience

1. Director-solutions

   TP

   Dec 2024 — Present · IN

   Solution Design and ArchitectureDevelop comprehensive technical solutions incorporating RPA technologies like Power Automate, UiPath, AutomationAnywhere, BluePrism etc; BPM like Salesforce, ServiceNow, Camunda etc; AI led technologies like OCR & ICR, Generative AI, Conversational AI; Cloud and Telephony technologies like Genesys, Amazon Connect, Twilio etcCreate detailed solution architecture, focusing scalability, performance, and securityEnsure alignment of technical solutions with business objectives and IT strategies2. Technology Enhancement and self learningServe as the subject matter expert for RPA, BPM, AI, Cloud and Telephony technologiesStay current with emerging trends and innovation in relevant technologiesProvide guidance and mentorship to development teams on best practices3. Stakeholder ManagementCollaborate with business stakeholders to understand requirements and translate them into technical solutionsPresent complex technical concepts to both technical and non-technical audiencesWork closely with project managers, developers, and quality assurance teams throughout the project lifecycle4. Process OptimizationAnalyze existing business processes to identify automation opportunitiesDesign efficient workflows that leverage RPA, AI, and BPM technologiesOptimize call center operations through innovative Cloud and Telephony solutions5. Integration and ImplementationOversee the integration of RPA, AI, BPM, and Cloud Telephony solutions with existing systemsDevelop proof-of-concepts and prototypes to validate solution designsEnsure smooth implementation and deployment of solutions across the organization

Education

• Ravenshaw University

  Graduation, Commerce( Accountancy Hons)

  2005 — 2008

• Matriculation ICSE Cambridge School

  ICSE MATRICULATION, Business/Commerce, General

  2002 — 2003

• Kiit School of Management

  MBA, MARKETING

  2008 — 2010

• Ravenshaw University

  MBA; B, Marketing & Finance; Com Accounting

  2003 — 2008

• Intermediate Commerce Ravenshaw University

  INTERMEDIATE IN COMMERCE, Business/Commerce, General

  2003 — 2005

Skills

• Marketing Research
• Market Research
• Management
• Competitive Analysis
• Market Planning
• Business Development
• Team Management
• Brand Activation
• Retail
• Marketing Management
• Brand Management
• Merchandising
• Marketing Strategy
• Key Account Management
• Marketing
• Strategy
• Customer Insight
• Below the Line Advertising
• Distributed Team Management
• Fmcg
• Outdoor Advertising
• Talent Acquisition