Avinaash Chandra Jha
PMP® | PMO | CLSSMBB® | General Management | ERP | BPM | HRMS | SaaS Operations | Customer Support Leadership | Customer Success | P&L Management | Escalation Management | SLA Governance | Product Operations
- Role
- Head of Customer Support at Hono
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Avinaash Chandra Jha
Ready for accepting any kind of challenging job and sets of activities, at any given point of time.Extensive experience in consulting and managing ERP projects. My most recent responsibility as an ERP Project Manager is in solution planning and implementing ERP software and ensuring timely delivery of projects / assignments.
Experience
Head of Customer Support
Dec 2024 — Present · Gurugram, IN
Education
Global Association for Quality Management (GAQM)
Certified Lean Six Sigma Master Black Belt (CLSSMBB)®, Project Management
Project Management Institute Chennai Chapter
PMP®, Project Management
New Delhi Institute Of Management
Master of Business Administration (M.B.A.), Accounting and Finance
2010 — 2012
Department of Management Studies, Gayatri Vidya Parishad College For Degree and PG Courses (A)
Bachelor of Business Administration - BBA, Business Administration and Management, General
Valley View School, Jamshedpur
Intermediate, Commerce
2005 — 2007
Dayanand Public School - India
Matriculation, Science
2003 — 2005
Skills
- Oracle
- Requirements Analysis
- Vendor Management
- IT Service Management
- Sql
- Erp Implementations
- Business Process
- Oracle E-Business Suite
- Business Analysis
- Business Strategy
- IT Strategy
- Business Process Improvement
- Data Migration
- Pre-Sales
- Consulting
- Requirements Gathering
- Business Intelligence
- Microsoft Sql Server
- Enterprise Software
- Erp
- Business Development
- Management Consulting
- Integration
- Enterprise Resource Planning (Erp)
- Customer Relationship Management (Crm)
- Software Documentation
- Sdlc
- Team Management
- Software Project Management
- Crm
- Management
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