Avik Kumar

AI & GenAI Solutions and Partnerships at Tech Mahindra | AI Blue Belt | Building TechM Orion

Role
Customer Success Manager Ai and Agentic Ai at Tech Mahindra
Location
Bengaluru, KA, IN
LinkedIn followers
500 followers

About Avik Kumar

Experience Summary:AI and GenAI Solution Development and Presales;Alliance Management; Strategy, Marketing and Analyst Relations;Demand Generation and GTM;Presales and Solutions (Cloud)-Responsible for Alliance solution building and strategy and driving Partner-led growth for the AI partnership ecosystem at TechM. Working with customers to define the AI & GenAI roadmap and derive business outcomes from their AI initiatives.Previously, was managing the Digital Partners\' ecosystem at Infosys BPM.In earlier roles, I have been responsible for Solutions and Presales at the Oracle Apps Practice in Wipro, focusing on Oracle Cloud. Prior to that, I handled GTM, Demand Generation and Cloud Strategy. In the past, when responsible for Analyst Engagements, I helped achieve leadership ranking across Gartner, Forrester, IDC ratings.In other past roles, I have been responsible for managing partner alliances and running GTM plans with partners, marketing Solution offerings, and also as a Business Analyst.Apart from (the usual suspects of) business and technology - cinema, literature and wildlife are close to my heart. I write about these at http://avikkumar.in -Education:PGDBM from XLRI Jamshedpur (specialization in Marketing Mgmt. and Production & Operations Mgmt.);B. Tech in Electronics & Communication Engineering

Experience

  1. Customer Success Manager Ai and Agentic Ai

    Tech Mahindra

    Jan 2026 — Present · Bengaluru, IN

    Working with customers to transform business processes through Agentic AI with TechM Orion, the Agentic AI platform from Tech Mahindra

Education

  • Institute of Engineering and Management, Kolkata

    B.Tech, Electronics and Communication

    2005 — 2009

  • XLRI Jamshedpur

    PGDBM, Marketing and Operations

    2009 — 2011

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Avik Kumar — Customer Success Manager Ai and Agentic Ai at Tech Mahindra in Bengaluru, KA, IN | Unifers