Avik Kumar
AI & GenAI Solutions and Partnerships at Tech Mahindra | AI Blue Belt | Building TechM Orion
- Role
- Customer Success Manager Ai and Agentic Ai at Tech Mahindra
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Avik Kumar
Experience Summary:AI and GenAI Solution Development and Presales;Alliance Management; Strategy, Marketing and Analyst Relations;Demand Generation and GTM;Presales and Solutions (Cloud)-Responsible for Alliance solution building and strategy and driving Partner-led growth for the AI partnership ecosystem at TechM. Working with customers to define the AI & GenAI roadmap and derive business outcomes from their AI initiatives.Previously, was managing the Digital Partners\' ecosystem at Infosys BPM.In earlier roles, I have been responsible for Solutions and Presales at the Oracle Apps Practice in Wipro, focusing on Oracle Cloud. Prior to that, I handled GTM, Demand Generation and Cloud Strategy. In the past, when responsible for Analyst Engagements, I helped achieve leadership ranking across Gartner, Forrester, IDC ratings.In other past roles, I have been responsible for managing partner alliances and running GTM plans with partners, marketing Solution offerings, and also as a Business Analyst.Apart from (the usual suspects of) business and technology - cinema, literature and wildlife are close to my heart. I write about these at http://avikkumar.in -Education:PGDBM from XLRI Jamshedpur (specialization in Marketing Mgmt. and Production & Operations Mgmt.);B. Tech in Electronics & Communication Engineering
Experience
Customer Success Manager Ai and Agentic Ai
Jan 2026 — Present · Bengaluru, IN
Working with customers to transform business processes through Agentic AI with TechM Orion, the Agentic AI platform from Tech Mahindra
Education
Institute of Engineering and Management, Kolkata
B.Tech, Electronics and Communication
2005 — 2009
XLRI Jamshedpur
PGDBM, Marketing and Operations
2009 — 2011
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